EasyTicketManager is a highly-efficient ticket management system that allows businesses to manage their customer support tickets with ease. The system offers a user-friendly interface, making it easy for customer service agents and managers to handle multiple tickets simultaneously.
With EasyTicketManager, businesses can customize their ticket submission forms according to their specific requirements, such as inserting necessary fields for customer data collection or attaching relevant files. Plus, the system automatically assigns and prioritizes tickets based on the level of urgency. This feature enables customer service agents to focus on resolving critical issues first, leading to better customer satisfaction.
EasyTicketManager offers advanced collaboration functions as well by allowing agents to leave internal comments and request help from other team members. With email notifications, team members are constantly informed regarding the status of each ticket.
EasyTicketManager is an excellent solution for businesses of all sizes looking to streamline their customer service operations.
With EasyTicketManager, businesses can customize their ticket submission forms according to their specific requirements, such as inserting necessary fields for customer data collection or attaching relevant files. Plus, the system automatically assigns and prioritizes tickets based on the level of urgency. This feature enables customer service agents to focus on resolving critical issues first, leading to better customer satisfaction.
EasyTicketManager offers advanced collaboration functions as well by allowing agents to leave internal comments and request help from other team members. With email notifications, team members are constantly informed regarding the status of each ticket.
EasyTicketManager is an excellent solution for businesses of all sizes looking to streamline their customer service operations.
개요
EasyTicketManager 범주 비즈니스 EasyTicketManager개발한에서 프리웨어 소프트웨어입니다.
EasyTicketManager의 최신 버전은 현재 알려진. 처음 2007-10-30에 데이터베이스에 추가 되었습니다.
다음 운영 체제에서 실행 되는 EasyTicketManager: Windows.
EasyTicketManager 하지 평가 하고있다 우리의 사용자가 아직.
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